My store just installed 8 self-checkouts and holy cow, it's murder. It's one price override here, one ID check there, a card won't work, how do I ring up bananas, why isn't there a pay by check button, how does this work, error corrections, voids, why is it saying to take my items when they're already in the cart, etc., etc.
Then there are the geniuses who think self-checkouts are where the CSS (customer service supervisor...me) rings up everything for them and the customer has to bag it and put it in the cart. Riiiiiiiiiiight.
I ran into the store manager on my way to lunch, and she asked how the self-checkouts were going, as this was our first day with them.
I said, "Well, it's fine, but I don't think they're finished with the construction part of them yet."
"Oh?" she asked. "I'm sure they're done now."
I shook my head. "No, the trapdoors and the button haven't been installed yet."
She got a good laugh from that and swatted me on the arm.
Oh....I wish! I'd even settle for a catapult; especially at the service desk.