Cooking Goddess
Chef Extraordinaire
It pays to complain
We live rural enough that we need to hire our own trash hauler for our garbage or (ick) take it ourselves to the town dump. Again, ick. Over the last 5 billing cycles (15 months), our price has increased from $71 a quarter to $101.
That is for a bi-weekly pick-up, our garbage cart is rarely more than half filled, and our separate recyclables cart goes out every 3rd pick-up. Every quarter for the last year, when a bill would come in, I'd say to Himself "time to call around for a new garbage guy". Well, when I checked all the invoices from the last year to see just how big a difference it's been, I called new places yesterday. Himself and I talked things over, he had a couple more questions I could ask the new services, and we decided to switch.
Flash to today. I call the current company, tell her I'm cancelling. After asking why, and me telling her about the large jump in cost over the past year and, oh by the way, do you have a discount for seniors? We're both over 65. Well, after a few minutes of tapping and sounds in the background, she said they could lower our quarterly cost to (wait for it) $68.78.
That's a mighty nice "senior discount"! 
I'm pretty sure the greatest factor for the lower price, though, is more a case of "we don't want to lose you!!!"
I don't care what did it, I'm just glad we have a considerably lower fee...for at least the next three months. (I saved my notes on the other trash services, just in case.)
We live rural enough that we need to hire our own trash hauler for our garbage or (ick) take it ourselves to the town dump. Again, ick. Over the last 5 billing cycles (15 months), our price has increased from $71 a quarter to $101.
That is for a bi-weekly pick-up, our garbage cart is rarely more than half filled, and our separate recyclables cart goes out every 3rd pick-up. Every quarter for the last year, when a bill would come in, I'd say to Himself "time to call around for a new garbage guy". Well, when I checked all the invoices from the last year to see just how big a difference it's been, I called new places yesterday. Himself and I talked things over, he had a couple more questions I could ask the new services, and we decided to switch.Flash to today. I call the current company, tell her I'm cancelling. After asking why, and me telling her about the large jump in cost over the past year and, oh by the way, do you have a discount for seniors? We're both over 65. Well, after a few minutes of tapping and sounds in the background, she said they could lower our quarterly cost to (wait for it) $68.78.
That's a mighty nice "senior discount"! I'm pretty sure the greatest factor for the lower price, though, is more a case of "we don't want to lose you!!!"I don't care what did it, I'm just glad we have a considerably lower fee...for at least the next three months. (I saved my notes on the other trash services, just in case.)
