I received my new rolling grill basket yesterday. Unfortunately, it was completely squashed. Have you ever purchased similar accessories? How are they packaged?
What a HUGE shame it is squashed! But what a gorgeous contraption! Never seen one like it.
No I've never gotten an order with damaged goods other than one tiny thing and they just sent me a new one. Didn't even want the old one back. Don't remember but pretty sure it was thru Amazon.