Your issues with Lowes are awful. Sorry you have to deal with this. I'll file this info away when looking for new appliances.
Thanks, Andy. I'm filing this away too. Honestly, the kitchen consultant was awesome. One of the managers for delivery has been good but he is stretched between several stores. Customer service people are very kind but non-effective. I guess they are cheaper than therapy.
Sorry about the appliance woes, but the kitchen is looking Grand!
Thanks, PF. Does this mean you are not on your way to Nebraska?
Yeah, I'm sorry too, been there and it is sooo frustrating.
But if I may, with the next hiccup, I suggest you go directly to the store and grab the manager by the ear and gently fill it continually until he can guarantee satisfaction.
I refused a sale ($3,000) at our Big Box when they wouldn't back the delivery company in writing. They eventually did. The delivery company's maybe affiliated with the box stores for deliveries but are actually independents.
So what happens is that they tell you if you have a problem with delivery to contact the delivery company, not them. My view is that they (big box) are making the promise and I will contact them (big box)!
I can do that. I recently gassed up the mini and have many freshly washed facemasks.
On a plus side, my friend told me that Best Buys has its own delivery people. If true, I may look there next time I need an appliance.
+4 Kathleen!!!
I agree with dragn, I'd be down at that Lowes, pronto!
Oh, and btw, I JUST LOVE that tile!
What color paint have you chosen?
I'd love to see a sample ....
<edit: and what color finish are the appliances?
I'm ready for the next blip.
The paint color is still being discussed. Although I typically do not like yellow, I have loved my yellow kitchen. This kitchen gets very little natural light and, what little there is, is gone within an hour. Yellow has been really enhanced what natural light is there. Personally, I am partial to a light buttery color. Frank I think wants something bolder.
The appliances are black stainless. (It's like a deep charcoal color.) I think we are going to wait to see them with the tile before deciding on the walls. The countertops are a white encrusted with flecks of glass and natural stone. All of our minor appliances (like the stand mixer, etc.) are bright red.
Love the updates! Your kitchen is a dead ringer for one I had in Pittsburgh. Looks like you have some great updates going on. The first 2 kitchen renos I did included a kitchen designer who saved us $$ and had better ideas than we did. She suggested ways to use stock cabinets in non-traditional ways e.g turning a bookcase unit into wine storage by adding half-round trim pieces to the shelves to keep bottles from rolling. She helped us avoid some bad design choices, etc.
Can't wait to see the completed project!
So we started with a couple of kitchen designers. One wanted me to take down a wall, which I stressed was not something I would consider. I like my formal dining room. The other went three times over my budget that I shared with her before even working with her - and that was without appliances.
There were a few others along these lines. I think we were fortunate to be able to really get a feel for what space we could gain on our own. Like....taking down the bulkhead over the cabinets. (I knew it was hallow, but everyone (including me) held their breath when we popped it open.
It's a tiny kitchen so we were able to consider every spot. We are even having a small cabinet built in a four inch wasted space for things like cookie sheets....or a pizza stone or something like that.
Dealing with stores/customer service is becoming impossible. Nobody cares. When I came to US, 30 years ago, I remember walking into Dayton's (Macy's today) and two people would run to help. Today I walk in the same store and two people noticing me are running away, pretending that they are busy.
The whole America is turning that way. No responsibility. Nothing. The only thing that matters is "myself". Me me me.
Scarry.
I do not look for it to get much better anytime soon....but....hope burns eternal!
So today, more cabinets were placed along with some doors. The grouting was completed, and we are so hoping to get the dishwasher and stove tomorrow. The Lowe's guy swears that we will. Hope. Burns. Eternal.